JustAutomate builds AI chatbots for B2B companies in Lyon. Unlike basic FAQ bots, our chatbots understand context, pull answers from your knowledge base using RAG, and handle complex multi-step conversations.
Book a free consultationLyon carries the title of France's biotech capital, home to the largest pharmaceutical and life sciences cluster on the European continent. B2B companies here — from Gerland's biotech labs to the chemical plants along the Rhône and the software teams clustered around Part-Dieu — share the same operational bottleneck: skilled people spending their days answering the same repetitive questions instead of doing the work that actually moves revenue. A chatbot that can only follow a fixed script does not solve that; it just moves the frustration to a different channel.
Lyon hosts over 3,200 life sciences companies, anchored by the Lyonbiopôle cluster and the Gerland biodistrict, making it Europe's third-largest biotech hub — and one where regulatory documentation, supplier queries and internal know-how pile up faster than any small support team can keep pace with.
We work with B2B clients across France and the rest of Europe fully remotely, which suits Lyon's business landscape well — a metropolitan economy where teams are used to working across sites between Gerland, Part-Dieu and the Vallée de la Chimie without losing coordination. Every engagement starts with a structured discovery: we map your processes, identify the highest-ROI automation opportunities and hand you a concrete implementation plan before you commit to anything.
Our JUSTPROCES methodology delivers first results within 14 days — not after a 6-month integration project that a pharma or chemicals company in Lyon simply cannot afford to wait on. We start with quick, contained wins, prove the value with real numbers, and only then expand the scope.
These are the workflows B2B companies in Lyon most frequently automate with JustAutomate — many shaped by the city's mix of regulated life sciences, industrial chemicals, software and logistics along the Rhône-Saône corridor:
Our JUSTPROCES methodology delivers a working automation within 2 weeks. You see results before the main investment — not after months of setup that stall a Lyon team's quarter.
We work with B2B companies across Europe without requiring on-site presence. Discovery, implementation, training — all remote, with the same quality as if we were sitting in your Lyon office.
We define KPIs before starting and deliver a formal ROI report at 30 and 90 days. If the numbers do not work for your business case, we tell you before you invest further.
We handle all technical implementation. You explain your process and validate the result. We document everything so your team — however small — can maintain it independently afterward.
We have experience with B2B automation across all major business sectors, and Lyon's economy gives us a particularly dense concentration of the industries where automation pays off fastest. Pharmaceuticals and biotech companies clustered around Gerland and Lyonbiopôle deal with high volumes of regulatory and technical documentation queries. Chemical manufacturers along the historic Vallée de la Chimie run process-heavy, compliance-driven workflows. IT and software companies based around Part-Dieu and Confluence handle constant internal support tickets. Logistics operators leveraging Lyon-Saint-Exupéry airport and the Rhône's river-freight links manage a steady stream of shipment and order-status questions. Across all of these, high process volume and manual workflow intensity are exactly what makes automation deliver measurable ROI quickly.
A rule-based chatbot follows fixed decision trees and breaks down the moment a question falls outside the script. An AI chatbot understands natural language, handles variations and follow-up questions, and can search your knowledge base for answers that were never pre-programmed in the first place.
Yes. We build chatbots with RAG (Retrieval Augmented Generation) — the bot searches your documents (PDFs, wikis, CRM notes, technical or regulatory files) to answer questions accurately. No hallucinations, every answer backed by your own data.
Website widget, Slack, Teams, WhatsApp Business, Facebook Messenger, email. We deploy on whichever channels your customers and partners already use, in French, English or any other language your business runs on.
In our B2B implementations, AI chatbots handle 40-60% of support queries without human intervention. The remaining queries are routed to the right team member with full conversation context attached, so nothing gets re-explained from scratch.
We'll show you how BOND or the Personal Agent works on sample data. No generalities — a concrete case from your industry.
No reception, no helpdesk, no tickets. I'll answer directly: whether this makes sense for your company and what the first step would be.