Automated customer support, lead qualification and internal knowledge assistant — one AI chatbot integrated with your CRM, knowledge base and processes. Responds in 3 seconds, available 24/7, escalates to humans when needed.
Order status, delivery times, pricing, contract terms — your support team answers the same questions hundreds of times per month. That is work for a machine, not a person.
A prospect enquires Friday at 9 pm. Your response arrives Monday morning — or your competitor's arrives in 10 seconds because they have an AI chatbot running 24/7.
Hiring more people for routine queries doesn't scale. An AI chatbot handles 200 parallel conversations for a fixed monthly cost that doesn't change when your enquiry volume spikes.
One chatbot can cover multiple roles simultaneously — based on how it's configured and what it knows.
The chatbot knows your products, pricing, processes, lead times and order history. It responds instantly to common questions, checks status in your systems and escalates complex cases with full conversation context.
The AI chatbot asks about industry, company size, need and budget. It qualifies the lead against your criteria, creates a contact in the CRM with tags and a summary, and automatically routes it to the right rep.
Staff ask the chatbot about HR policies, IT helpdesk, documents, project status or CRM data — instead of hunting through folders or interrupting colleagues. The assistant knows the knowledge base and answers in seconds.
The chatbot understands intent, answers from the context of your company data and escalates to humans only when it's truly needed.
The B2B AI chatbot never guesses or hallucinates. When a question exceeds its knowledge base or requires a human decision — it says clearly: "Let me connect you with a specialist" and creates a ticket or notifies the right person via Slack with the full conversation history intact.
Implementation examples from different sectors across Europe.
B2B clients (retail, hospitality) were calling and emailing about order status, stock availability and delivery windows — the support team was overwhelmed. Implemented an AI chatbot with ERP and logistics system integration.
Leads arriving evenings and weekends weren't followed up until Monday morning. The AI chatbot asks about project size, budget and timeline — creating a fully qualified CRM lead in real time.
A 35-person team was losing time searching documents scattered across Google Drive and Confluence. The Slack assistant answers process and project status questions in seconds, with always-current knowledge.
Fixed implementation cost plus monthly operating fees — no hidden charges.
AI API operating costs scale with usage. We calculate this transparently before project start.
A B2B AI chatbot learns your company's specifics — products, processes, clients — and answers questions in the context of your CRM data and knowledge base. A regular chatbot follows a pre-programmed decision tree. The AI chatbot generates responses dynamically, understands natural language and handles unexpected questions without each one needing to be pre-programmed.
A standard implementation takes 4–6 weeks: week one for process analysis and knowledge base creation, weeks two and three for development and pilot testing, week four for production launch. First results appear after week two — the chatbot is already handling initial queries during the pilot.
Yes. Data is encrypted in transit (TLS 1.3) and at rest. We use Anthropic Claude with a Zero Data Retention option — Anthropic does not train models on API production data. We sign a Data Processing Agreement (DPA). The architecture is fully GDPR compliant and can be hosted on EU servers on request.
Yes. During the implementation phase we build a knowledge base from your product documentation, FAQs, support emails and process documents. The chatbot learns your sector's terminology. You can update the knowledge base without any coding using a simple management panel.
The chatbot can work simultaneously on your website (JavaScript widget), WhatsApp Business, Slack (internal assistant), Microsoft Teams and via email. We build one system that serves all your contact points — one knowledge base, unified reporting.
We track four key metrics: (1) Containment Rate — percentage of conversations fully resolved by AI (target: at least 60%); (2) First response time (target: under 5 seconds); (3) CSAT — customer satisfaction score after conversation; (4) Lead conversion — qualified leads created and their quality in CRM. You receive a weekly report with all metrics.
Free 45-minute consultation — no commitment. We'll show how an AI chatbot could work in your sector and calculate the ROI before you decide anything.